Specialist Services
Providing services that exceed expectations.
Emerald Solutions Group maintains an Operations Centre in our Dubai headquarters, which monitors and supports all our operations across the globe. From Dubai, we can oversee all our deployments, monitor communications between our teams on the ground and interact with clients as their requirements change. Our headquarters operations team are on call 24/7 to react to any new or changing client needs and can deploy teams wherever they may be required at extremely short notice, day or night. This flexibility is how we are able to exceed our clients’ expectations and then follow up each and every operation with a detailed summary of all expenditure, client authorizations and, ultimately, provide a summary of each operation’s activities to support subsequent billing.
Specialist Manpower Provision
Emerald Solutions Group provides specialist manpower to support our clients’ activities wherever they may need individuals for either short term or long-term tasks who fall outside their normal HR scope. For example, specialist equipment operators for deployment to a potentially hostile environment; maintenance personnel to support deployment in a remote area; drivers with knowledge of specific off-road vehicles that are to be driven in difficult desert/jungle/swamp conditions. Emerald maintains a database of vetted and pre-screened personnel with a variety of language and specialist skills. Our operators come from a wide variety of nationalities, ethnicities, and backgrounds, enabling us to embed people into almost any environment safely and with minimal lead time. We pride ourselves on providing our clients with reliable personnel who will perform to the highest standards.
Our deployable personnel can undertake most specialist tasks, regardless of the working environment, including:
- Security managers
- Security operators
- HSE managers
- Operations support managers
- QA/QC/compliance managers
- Training advisers/trainers
- Close protection officers
- Specialist drivers
- Equipment operators
- Logistics managers / experts
Specialist Manpower Provision
Emerald Solutions Group offers bespoke canine provision to support tasks across the globe.
Training and Operational Development
For enduring operations requiring canine support, Emerald Solutions Group can establish appropriate training and kenneling facilities within an area of operations and initiate a training program for both dogs and trainers, enabling either an independent operation for longer term employments or managing the operation directly to ensure continued high-quality output.
Deployment
High quality, certified dogs that are assessed for their specific role can be provided or sourced in-country by our experienced, dedicated canine team. This can mitigate issues such as acclimatization and nasal fatigue. Experienced handlers and dogs can execute all canine capabilities including:
- Static and roaming protection and security
- Specialist close protection
- Explosive search (passive, proactive, discreet, covert)
- Counter-Narcotics (passive, proactive, discreet)
- Crime scene detection
- Search and Rescue (SAR)
- Cadaver search
- Pipeline monitoring (leak detection)
- Specialist digital detection (overt, covert)
- Anti-poaching and tracking
- Multi-role capability dogs (explosive search and detection)
Specialist
Manpower Provision
In selected areas of the world, Emerald has the capability to provide clients with assurances that their IT equipment, office spaces, homes and vehicles are not the subject of eavesdropping or other technical surveillance measures, whether by corporate information gatherers, hackers, state actors or other interested parties.
This service is subject to local regulations, but in most instances can be provided to an appropriate level to meet most clients’ needs. Given the sensitivity of such activities, further information can be supplied on request.
Specialist
Travel Planning
and Execution
We advise clients on any requirement to travel to at-risk destinations. We can offer an initial travel assessment, a detailed plan with options, and then execute the travel plan including the provision of vehicles, boats, fixed-wing aircraft and helicopters, as necessary, together with all associated paperwork, medical / COVID-19 testing, vaccinations and any other requirements.
Provision of Specialist Protective and Communications Equipment
As users of sophisticated protective and communications equipment, we can advise clients on the most appropriate items for the environment and circumstances in which they are planning to operate. We can then source these items at competitive prices from our suppliers on behalf of our clients. Personal Protective Equipment comes in all shapes and sizes and selecting the best equipment for any specific scenario can be crucial to a successful outcome.
Counter-
surveillance
Clients who may be concerned that they are the subject of surveillance by hostile actors can use Emerald to determine whether this is indeed the case. We can deploy a specialist countersurveillance team which will both ensure that the client remains free from third party surveillance and, at the same time, identify any surveillance and, where possible, determine for the client the origins of that surveillance.
Insurance
Assessments
We have a track record of providing, objective advice to insurance companies on the level of risk associated with specific insurance clients. This supports our insurance clients in determining whether to provide such insurance to third parties and at what level of premium.
Information
Gathering
Although Emerald does not operate as a traditional detective agency, we are able to assist clients that need to find or identify individuals, their locations, their employment and provide information on their circumstances. Clients seeking such services include banks, actual detective agencies, unpaid service/product suppliers or law firms seeking probate beneficiaries.
